Heather Markham, Accountant for Azura Memory Care, recently visited Azura Memory Care of Clinton. While there, a resident, Ruby, approached her. Heather put the scarf she was wearing in Ruby’s hands. Ruby was in awe of the softness of the scarf. She smiled and loved having it in her hands. Heather took her scarf off and put it on Ruby to wear. Ruby smiled and wore it with pride. This was a true demonstration of a MOSAIC Moment. It shows how giving one person some individual time, and really connecting with them, makes them smile and makes a huge difference!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse