Vicki is True Blue for the many ways she has supported her residents and team for the last 20 years! She has provided so much JOY in her role as Quality of Life Coordinator and is always creating new, INNOVATIVE ways to connect and create a MOSAIC moment for each resident.
A team member shares, “On a particular day, one of our newer residents was anxious and trying to leave the home and was worried about her belongings. Vicki observed this resident escalating and grabbed an empty box and asked the resident if she would like to have the box for all of her stuff. The resident replied yes and was content the rest of the evening and didn’t ponder the thought of leaving again.” What may have seemed like a simple action, created a true moment of RECOVERY for this resident.
When another resident required medical attention, Vicki met this resident’s wife at the door and reassured and comforted her while waiting for the ambulance. Vicki knew how upset she was, so she offered to drive the family member to the hospital in her own vehicle. Once there, Vicki stayed with her until a family member arrived—continuing to give her encouragement and comfort, as well as show concern for this resident. This family member shares, “Vicki repeatedly goes above and beyond for the residents. Azura of Clinton is an excellent home. I am blessed to have my loved one as a resident.”
Thank you Vicki for the RESPECT you show, the RECOVERY you provide to our residents and families and for being overall EXCEPTIONAL! You are True Blue!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse