“Have you ever heard of Super Woman or Wonder Woman? If so, you may have met our Nicole Raasch” or Nikki as she is known to her Azura family.
Nikki is the House Manager at our Azura Memory Care of Oak Creek community and our second True Blue Award recipient. Nikki was nominated by multiple Team Members for following our Core Values.
According to them, “She is truly an example of a True Blue coworker…always willing to jump in to assist or help with residents, challenging behaviors and goes above and beyond her position.”
Nikki is flexible in helping her Team with their schedule, compassionate in understanding their situations and always treats them professionally and with kindness and respect. She also has been an EXCEPTIONAL resource to our new House Managers offering to train with them and create a “Helpful Hints” binder to ensure their success.
In terms of our residents her team states “there is nothing Nikki can’t do.” She bakes; sews – even making the team headbands; is computer savvy; spends time with the residents; does the scheduling; helps on the floor with homemaking, laundry or wherever she is needed.
Nikki does not hesitate to assist, always does it with a smile and according to her Team “puts pizzazz in everything she does.” They also state, “If someone in my family needed care, they would be in good hands with Nikki being there.”
Thank you, Nikki for showing RESPECT, helping those in our family with RECOVERY, being INNOVATVE in what you do and for being EXCEPTIONAL. It is apparent we have RETAINed the finest in you and that you are truly TRUE BLUE!!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse