“Nichole is such an EXCEPTIONAL team member and plays a HUGE role in our Wausau home,” explained a fellow Team Member. “She is RESPECTful to our team members, residents and our families.
One of our families came to me the day after their mother passed and wanted me to know how Nichole made the last night they had with their mother so special. The daughters were in the home and had decided to have a slumber party with [their loved one]. Nichole moved recliners into her room from the common area to ensure their comfort and made sure they had plenty of snacks and movies to watch.
They also stated she went out of her way to ensure their mom was comfortable throughout the night. Nichole will come in early, stay late, and assist whenever needed. She goes out of her way to assist her team members stating, ‘if I can make things easier for other team members, it makes things easier for the residents and they have better days.’ She is proof that Azura Wausau truly does RETAIN the finest!”
Thank you Nichole for all of the compassion and care you provide—you are EXCEPTIONAL!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse