When a resident had been feeling ill and, with several attempts made by the team, had refused to eat or drink, Melanie stayed consistent and continued to approach this resident several times throughout the day to offer some type of nourishment. Half way through the day, the resident accepted some food and drink from Melanie. Soon after it became the resident was RECOVERING through her shared smiles and conversation, which she had not been able to do while ill.
Thank you Melanie for helping this resident to RECOVER!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse