Lonnie had several nominations this quarter for being EXCEPTIONAL in addressing the needs of the residents and her fellow team members. Her presence is a comfort to many within our family of care and always makes sure that the residents feel safe and happy. Lonnie has been a source of recovery and support for our Azura families as well. In one instance, Lonnie selflessly stayed past her shift to help a resident’s family member move their loved one’s belongings out of their room.
Her team members have commented on how comfortable and welcomed Lonnie makes everyone feel, especially during their trainings. One stated, “Lonnie has taught me everything there is to know and makes me a better worker and overall person, each day,” and “You really can’t put into words just how great Ms. Lonnie is. She’s like the cool mom all the kids love. She’s helpful, funny, and respectful and has nothing but love for everyone.” Thank you Lonnie, for being an EXCEPTIONAL caregiver as well as living and sharing Azura’s core values everyday at Azura of Oconomowoc.
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse