From an Azura Team Member: “We have a newer resident who gets anxious some nights stating that her husband is waiting outside for her as they have dinner reservations. This sometimes continues late into the evening. With this in the back of his mind, John, on a night when this resident’s husband was visiting, invited him to join his wife for dinner.
At first, the husband declined the invite due to prior plans he had scheduled for that evening. When John explained to the husband about his wife getting anxious at times thinking they had dinner reservations, the husband cancelled his plans for the evening and joined his wife for dinner. John made it extra special and set- up private dining for this resident and her husband in the family room.”
This is EXCEPTIONAL and shows great RESPECT to the resident and also helped her RECOVER through John’s INNOVATION and in the end proves Azura has yet again RETAINed one of the finest.
Thank you John for all that you do, you are EXCEPTIONAL!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse