Jill Kreider, Vice President of Operations, is recognized for being EXCEPTIONAL in helping a resident during a difficult transition.
Jill showed this new resident RESPECT by being completely open and honest in regard to the reason he is at Azura. She was creative with her approach to help refocus him and encouraged this resident to sit with her and share a meal, and although it wasn’t always successful, Jill never stopped trying. Jill completely aided the team to help with this difficult move for this resident.
It truly shows we RETAIN the finest in how she went above and beyond to spend quality one-on-one time, listening, and validating the resident’s concerns. Thank you Jill for all of the ways you support our residents and Team—you are EXCEPTIONAL!
"We want to thank you for the loving special care you took of our mother, Diane. It was truly mom's home and you all became part of our family. Everything was home for her....from the beautiful rooms, large sunny windows all around, good food made with love, fun and personal activities from people who really loved our mom. We would highly recommend your facility to anyone. The staff from the director, to the doctor, to the nurse, to the caregivers and the maintenance man were all extremely helpful, caring, loving and professional. There are not enough words to say how much we appreciate all of you. Your exceptional care, kindness, and love were beyond anything we could have imagined. You were part of our family, and we will miss you." - Gail Sommers and Deborah Guse